Introduction to the Future of Work
Across the US, workers are experiencing a seismic shift in workplace operations as AI literacy becomes a core part of business strategies. This is redefining roles and expectations, while workloads continue to increase and pressure intensifies. As the employment landscape transforms, it has become clear that the future of work and talent will be defined by three main areas – continuous education, greater flexibility, and AI literacy.
The Importance of AI Literacy
According to new research conducted by The Harris Poll, employers who invest heavily in educational benefits and AI development gain key advantages. Priya Krishnan, Chief Transformation Officer at Bright Horizons, said, “AI is rewriting job descriptions fast… employers who invest in education benefits and AI training now will build resilient, innovative teams.” The 2025 EdAssist by Bright Horizons Education Index found that 42% of US employees are expecting AI to significantly change their role over the next year, despite only 17% actively using AI on a frequent basis.
AI Skills Demand Heightens with Workloads
Workers now feel they have to evolve to remain competitive, with 32% feeling increased pressure to learn new skills because of AI, an increase from 26% in 2024. The demand for upskilling comes as workforce stress hits new heights. For instance, 81% of employees report being pushed to take on greater workloads, and 80% stated they are expected to deliver work faster. AI has the ability to reduce some of this strain, but without proper guidance and training, employees will struggle to use it effectively.
Education Benefits Drive Retention and Readiness
The EdIndex highlights how investing in employee education can pay off, both for employees and employers. However, challenges are still present, with a key concern being financial barriers. According to the report, the skills gap is not simply about technology, it’s about “access and affordability.” 48% of employees surveyed said they avoid further education, citing the “fear of student debt” as the main reason. Employees highly value education support, with 85% reporting that they would be more loyal to employers that invest in continuing education.
Predictions for 2026
Looking ahead to 2026, the report highlights five key shifts and how employers can start preparing now. First, the report predicts AI literacy will become essential in the workplace as automation affects almost all jobs. Secondly, upskilling is set to give employers and employees a significant competitive advantage. Third, flexible education benefits will be key to ensuring employee retention. The fourth major prediction is how continuous learning will become a key component of workplace environments. Finally, work-life balance is expected to play a huge role.
Pressure Remains
Although career satisfaction appears high at 87%, workers are under continuing pressure, with 78% feeling pushed to perform tasks outside their main role. As a result, priorities are shifting quickly. While earning a raise remains an important factor with 57% naming it a key priority, work-life balance (43%) and stress reduction (35%) are surging, rising sharply from 2024’s numbers of 35% and 29% respectively.
Conclusion
The future of work is being shaped by AI, and it’s essential for employers to invest in education benefits, AI training, and flexible learning to build a resilient and innovative workforce. By doing so, they can future-proof their business and avoid being left behind as the competition for skills intensifies. Employees who have access to training and education are more likely to feel confident and prepared for the changes brought about by AI.
FAQs
Q: What are the three main areas that will define the future of work and talent?
A: Continuous education, greater flexibility, and AI literacy.
Q: How many US employees are expecting AI to significantly change their role over the next year?
A: 42%
Q: What is the main reason employees avoid further education?
A: Fear of student debt
Q: What percentage of employees would be more loyal to employers that invest in continuing education?
A: 85%
Q: What is the predicted key shift in the workplace in 2026?
A: AI literacy will become essential in the workplace as automation affects almost all jobs.
