Introduction to AI in IT
In five years, you won’t be able to spell IT without AI, Gartner predicted today. VP analysts Alicia Mullery and Daryl Plummer delivered the sentiment at their keynote address at Gartner’s IT Symposium in Gold Coast, Australia. Gartner believes that by 2030, all work performed by an IT department will involve the use of AI. That’s a progression from the 81 percent of IT work that’s done today without any use of AI, per Mullery.
The Future of IT Work
By 2030, not only will all IT work rely on AI, but much of it will be performed by bots without the help of humans, Gartner’s analysts said. They predicted that in five years, 25 percent of IT work will be totally performed by bots, while 75 percent of IT workloads will be performed by humans with the help of AI. This isn’t a welcome prediction for AI naysayers, who often point to potential job losses as a reason to be dubious about AI.
AI in Other Industries
Today, many organizations already use AI to complete tasks that humans had historically performed in other industries, including recruiting, journalism, customer service, and even social media influencing. The use of AI in these industries has raised concerns about job losses and the impact of automation on the workforce.
No IT Jobs Bloodbath
The IT industry has already prepared for thousands of AI-driven job losses and will likely see more. Eventually, though, AI will be something that everyone in IT will have to become familiar with, if Gartner’s predictions prove correct. Despite the growing role of AI-automated workloads in IT, Gartner doesn’t expect the technology to create an “AI jobs bloodbath,” Plummer said. Currently, only 1 percent of job losses are the result of AI, per Gartner’s numbers.
Impact on Entry-Level Jobs
That doesn’t mean there won’t be any AI-related job losses in IT, though. Plummer and Mullery believe that AI will take away entry-level IT jobs. This aligns with some of what we’re already seeing today. According to data from labor research firm Revelio Labs, “highly AI exposed entry-level jobs have declined by over 40 percent” from January 2023 to July 2025. In August, Goldman Sachs Research predicted that AI “could displace 6 to 7 percent of the US workforce if AI is widely adopted,” but noted that the impact would likely be “transitory” as new jobs are created.
Conclusion
In conclusion, the future of IT work is likely to involve a significant amount of AI automation. While this may lead to job losses in some areas, it is also expected to create new opportunities and require IT professionals to develop new skills. As AI continues to evolve and improve, it is essential for IT professionals to stay up-to-date with the latest developments and be prepared to adapt to changing job requirements.
FAQs
Q: What percentage of IT work is expected to be performed by bots in five years?
A: 25 percent of IT work is expected to be totally performed by bots in five years.
Q: What percentage of job losses are currently the result of AI?
A: Currently, only 1 percent of job losses are the result of AI.
Q: What type of jobs is AI expected to take away in the IT industry?
A: AI is expected to take away entry-level IT jobs.
Q: Is AI expected to create an “AI jobs bloodbath” in the IT industry?
A: No, Gartner doesn’t expect the technology to create an “AI jobs bloodbath” in the IT industry.
