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Home Artificial Intelligence (AI)

Explainability for Retailers using AI

Adam Smith – Tech Writer & Blogger by Adam Smith – Tech Writer & Blogger
March 5, 2025
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Regulatory Challenges and the New AI Standard ISO 42001

Tony Porter, former Surveillance Camera Commissioner for the UK Home Office, emphasized the significance of ISO 42001, the international standard for AI management systems, in balancing innovation with accountability. "Regulations are evolving rapidly, but standards like ISO 42001 provide organizations with a structured approach to ensuring AI operates in ethical and legal parameters."

Chamelio: Transforming Legal Decision-Making with Explainable AI

Chamelio’s AI agent uses legal knowledge stored in its repository of contracts, policies, and compliance documents to perform core legal tasks, such as extracting important obligations, streamlining contract reviews, and monitoring compliance. "Trust is the number one requirement to build a system that professionals can use," said Alex Zilberman from Chamelio. "This trust is achieved by providing as much transparency as possible. Our solution allows users to understand where each recommendation comes from, ensuring they can confirm and verify every insight."

Buffers.ai: Changing Inventory Optimization

Pini Usha from Buffers.ai shared insights on AI-driven inventory optimization, an important application in retail. Buffers.ai serves medium to large retail and manufacturing brands, helping retailers optimize forecasting, replenishment, and assortment planning. "Transparency is key. If businesses cannot understand how AI predicts demand fluctuations or supply chain risks, they will be hesitant to rely on it," Usha said.

Corsight AI: Facial Recognition in Retail and Law Enforcement

Matan Noga from Corsight AI discussed the role of explainability in facial recognition technology, used increasingly for security and customer experience enhancement in retail. Corsight AI’s technology is used for applications like watchlist alerting, locating missing persons, and forensic investigations. "The company works with government and commercial clients to promote responsible AI adoption, emphasizing the importance of explainability in building trust and ensuring ethical use," Noga said.

ImiSight: AI-Powered Image Intelligence

Daphne Tapia from ImiSight highlighted the importance of explainability in AI-powered image intelligence, particularly in high-stakes applications like border security and environmental monitoring. ImiSight’s multi-sensor integration and analysis detect changes, anomalies, and objects in sectors like land encroachment, environmental monitoring, and infrastructure maintenance. "AI explainability means understanding why a specific object or change was detected. We prioritize traceability and transparency to ensure users can trust our system’s outputs," Tapia said.

Conclusion

The panel underscored the important role of AI explainability in fostering trust, accountability, and ethical use of AI technologies, particularly in retail and other high-stakes industries. By prioritizing transparency and human oversight, organizations can ensure AI systems are both effective and trustworthy, aligning with evolving regulatory standards and public expectations.

FAQs

  • What is ISO 42001, and how does it impact AI management?
    • ISO 42001 is an international standard for AI management systems that provides a framework for responsible AI governance.
  • What is Chamelio, and how does it transform legal decision-making?
    • Chamelio is a legal intelligence platform that uses AI to extract important obligations, streamline contract reviews, and monitor compliance, providing actionable insights for legal professionals.
  • How does Buffers.ai optimize inventory management for retailers?
    • Buffers.ai uses AI to predict demand fluctuations and supply chain risks, enabling retailers to optimize forecasting, replenishment, and assortment planning.
  • What is Corsight AI, and how does it use facial recognition technology?
    • Corsight AI is a real-world facial recognition technology used for applications like watchlist alerting, locating missing persons, and forensic investigations.
  • What is ImiSight, and how does it use AI-powered image intelligence?
    • ImiSight is an AI-powered image intelligence company that detects changes, anomalies, and objects in high-stakes applications like border security and environmental monitoring.
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Adam Smith – Tech Writer & Blogger

Adam Smith – Tech Writer & Blogger

Adam Smith is a passionate technology writer with a keen interest in emerging trends, gadgets, and software innovations. With over five years of experience in tech journalism, he has contributed insightful articles to leading tech blogs and online publications. His expertise covers a wide range of topics, including artificial intelligence, cybersecurity, mobile technology, and the latest advancements in consumer electronics. Adam excels in breaking down complex technical concepts into engaging and easy-to-understand content for a diverse audience. Beyond writing, he enjoys testing new gadgets, reviewing software, and staying up to date with the ever-evolving tech industry. His goal is to inform and inspire readers with in-depth analysis and practical insights into the digital world.

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