Introduction to Manipal Hospitals’ AI Advancements
Manipal Hospitals has recently expanded its application of advanced AI and data analytics from Google Cloud to deliver upgrades in its pharmacy ordering and medication management and nurse handoff workflows. It has implemented the ePharmacy platform, powered by Google’s AI assistant, generative AI-driven Gemini, which streamlines prescription processing and ensures the accurate drug information transfer.
How the ePharmacy Platform Works
The ePharmacy platform employs advanced visual analytics to monitor user behaviour and optimise cart management, delivery tracking, and ordering workflows. Additionally, it facilitates the flow of patients’ post-consultation transaction data between disparate systems via cloud API. The hospital claims order processing time on ePharmacy went down to under five minutes from 15 minutes previously.
Handling High Volumes of Data
The platform, which processes over 60,000 data entries daily, also runs on Google Kubernetes Engine, which ensures it handles prescription volume surges during peak demand periods. This capability is crucial for maintaining efficient service during busy periods.
Improving Nurse Handoff Workflows
Meanwhile, the cloud-based handoff platform provides instant access to critical patient information and streamlines workflow, also enabled by genAI. Manipal has observed a 78% reduction in handover duration through this solution, from 90 minutes to 20 minutes, saving "millions of caregiver minutes monthly."
The Larger Context
This latest collaboration builds on Manipal’s existing partnership with the cloud giant in 2022 around enabling virtual and remote care. Google Cloud also made a similar genAI partnership with China Medical University Hospital in Taiwan. The hospital revealed in February last year that it developed AI assistants powered by MedLM to support physicians in creating cancer treatment plans and provide patients with answers to general health inquiries.
Other Related Developments
Australia-based health IT provider Magentus also collaborated with Google Cloud to deploy genAI functionality for its users, including the ability to extract insights from unstructured data and generate content. In other related news, Google Cloud released last month new genAI capabilities in the Vertex AI platform and the availability of the new version of Gemini on the machine learning platform.
Conclusion
Manipal Hospitals’ adoption of advanced AI and data analytics from Google Cloud has significantly improved its pharmacy ordering and medication management and nurse handoff workflows. The ePharmacy platform and cloud-based handoff platform have reduced processing times and improved efficiency, ultimately leading to better patient care.
FAQs
- Q: What is the ePharmacy platform used for?
A: The ePharmacy platform is used for streamlining prescription processing and ensuring accurate drug information transfer. - Q: How has the ePharmacy platform improved order processing time?
A: The ePharmacy platform has reduced order processing time to under five minutes from 15 minutes previously. - Q: What is the cloud-based handoff platform used for?
A: The cloud-based handoff platform provides instant access to critical patient information and streamlines workflow. - Q: How has the cloud-based handoff platform improved handover duration?
A: The cloud-based handoff platform has reduced handover duration by 78%, from 90 minutes to 20 minutes.
