Introduction to Ambient Clinical Intelligence
Mayo Clinic in Florida is exploring the potential for ambient clinical intelligence to enable a more proactive approach to care delivery, and potentially reduce hospitalizations and severity of illness and improve patient quality of life.
Why It Matters
Clearwater, Florida-based hellocare.ai, which develops ambient documentation, digital whiteboards, patient engagement tools and hospital-at-home services, announced the new Mayo Clinic partnership. "Our mission is to combine world-class care with innovation that anticipates and solves tomorrow’s healthcare challenges," Dr. Kent Thielen, CEO of Mayo Clinic in Florida, said in a statement.
Smart Hospital Platforms
Smart hospital platforms that feature AI-enhanced virtual rounding, admissions and discharge tools can help healthcare organizations scale oversight, optimize clinical resources and improve patient outcomes. The platform can also give patients access to 24/7 virtual support. "Innovative technology is playing a key role in our new hospital expansion – enabling smarter, more connected care environments that enhance both the patient and staff experience," Thielen said.
Reimagining Patient and Clinician Experience
"Our recent hospital expansion is more than just adding beds; it’s about reimagining the patient and clinician experience," added Dr. Michael Maniaci, a professor of medicine at Mayo Clinic College of Medicine and Science. "By integrating advanced technologies like ambient clinical intelligence and digital engagement tools, we’ve created a care environment where patients are more connected and clinicians can focus more on personalized care."
Financial Investment and Partnership
In April, hellocare announced it had secured $47 million in investment. Through the new partnership, Mayo Clinic has a financial stake in the technology’s success. According to hellocare’s announcement, Mayo Clinic would use any revenue it receives to support its not-for-profit patient care, education and research mission.
The Larger Trend
More health systems are looking to inpatient virtual care technologies to modernize and elevate patient care and staff experiences, improve safety and reduce operational costs. AI-driven virtual care platforms have also been shown to improve clinical resource deployment, resulting in greater scheduling flexibility for employees and streamlining or eliminating repetitive administrative tasks that cause burnout.
Smart Hospital Projects
KHIDI’s smart hospital project, which began in 2020, involved 17 hospitals in South Korea. Since the program launched, it has developed and deployed 74 smart hospital tools. Improving patient experiences is what differentiates a smart hospital from a digital one, Jong Yeob Kim, a researcher with the Korea Health Industry Development Institute, said at the HIMSS24 APAC conference.
Quotes from Experts
"Collaborating with Mayo Clinic – the number one hospital in the world – on ambient clinical intelligence allows us to push the boundaries of what’s possible with AI, resulting in smarter, safer and more responsive care at scale," Labinot Bytyqi, Hellocare’s founder and CEO, said in a statement.
Conclusion
The partnership between Mayo Clinic and hellocare.ai is a significant step towards improving patient care and outcomes. The use of ambient clinical intelligence and smart hospital platforms has the potential to revolutionize the healthcare industry, making it more efficient, effective, and patient-centered.
FAQs
- What is ambient clinical intelligence?
Ambient clinical intelligence refers to the use of artificial intelligence and machine learning to analyze data and provide insights to healthcare professionals, enabling them to make more informed decisions and provide better care to patients. - What is the goal of the partnership between Mayo Clinic and hellocare.ai?
The goal of the partnership is to explore the potential of ambient clinical intelligence to improve patient care and outcomes, and to reduce hospitalizations and severity of illness. - What are smart hospital platforms?
Smart hospital platforms are digital platforms that use AI-enhanced virtual rounding, admissions and discharge tools to help healthcare organizations scale oversight, optimize clinical resources and improve patient outcomes. - How can AI-driven virtual care platforms improve patient care?
AI-driven virtual care platforms can improve patient care by providing personalized care, improving clinical resource deployment, and streamlining or eliminating repetitive administrative tasks that cause burnout.
