The Evolution of Suki: A Conversation with Punit Singh Soni
HIMSS25: A Reflection of the Company’s Growth
Punit Singh Soni, CEO and founder of Suki, sat down with MobiHealthNews to discuss the company’s evolution and experience at the HIMSS Global Health Conference and Exhibition.
Market Growth and Expansion
Soni reflected on the company’s growth, stating, "In 2023, we quadrupled our revenue. In ’24, we tripled on top of that. This year, we will triple again." He emphasized that the market has shown up, and everyone is interested in the space, wanting to learn how to use the assistant in health systems.
Partnerships and Integrations
Soni highlighted the company’s partnerships and integrations, mentioning that other companies are coming to them, asking to use their AI platform to build their own experiences. He noted, "If others want to incorporate pieces of Suki into their product, then the entire floor here is potentially a target market. Everybody can be."
Focus on Service and Quality
Soni discussed the company’s shift in focus from simply winning deals to serving customers with quality, stating, "I mean, I tell my team that if somebody asks about competition, I usually say the biggest competition I have is me. Can I serve myself? Can I do a good job myself? The biggest challenge is always you, yourself."
The Importance of Focus
He emphasized the importance of staying focused on what matters, saying, "I do think you have to keep your focus on what actually matters. And, I mean, there are 100 easier ways to make money than building a company. So, if you’re going to just do that, then you have to make sure that it actually changes the lives of the people who are using the product."
Future Plans and Announcements
Soni mentioned a few upcoming announcements, including the expansion of their partnership with Rush, a Center of Excellence for Epic, and the integration of UpToDate into their healthcare agent service. He also highlighted the shift from clinical documentation and coding to clinical reasoning and clinical acumen, stating, "The world is going to shift from clinical documentation and coding to an assistant that can also do clinical reasoning and clinical acumen."
Conclusion
As Suki continues to evolve, it’s clear that their focus on quality, service, and innovation will be key to their future success. With partnerships and integrations in place, the company is poised for continued growth and expansion.
FAQs
- What is Suki’s growth strategy?
Suki’s growth strategy focuses on expanding its partnerships and integrations, while maintaining a strong focus on quality and service. - What are some of Suki’s upcoming announcements?
Suki has announced an expansion of its partnership with Rush, a Center of Excellence for Epic, and the integration of UpToDate into their healthcare agent service. - How does Suki plan to stay focused on its goals?
Suki emphasizes the importance of staying focused on what matters, stating that the biggest challenge is always yourself, and that the company must make sure it actually changes the lives of the people who are using the product.
