Artificial Intelligence in Healthcare: New Tools and Innovations
The healthcare industry is witnessing a significant transformation with the introduction of artificial intelligence (AI) tools. This week, several technology companies, including Infinitus, Ambience Healthcare, and Anthropic, have released new AI tools that aim to improve patient care, simplify clinical documentation, and enhance revenue cycle management.
Hallucination-Free AI for Patient Engagement
Infinitus has introduced a new AI platform that provides hallucination-free voice AI agents for patient engagement. The company’s proprietary approach, called Discrete Action Space, limits the responses the AI agents can provide, ensuring that they are free from risks of hallucination common to traditional AI systems. The AI agents can give patients round-the-clock access to provider expertise, keep providers informed, and facilitate seamless payer reimbursements.
The AI agents can also improve patients’ healthcare literacy, support medication adherence, and escalate reported side effects to care teams. Additionally, the agents provide automated calls to simplify care coordination and clinical documentation submission, preventing care delays. The company’s AI tools have supported 100 million minutes of healthcare conversations for the care of more than a million patients.
Key Features of Infinitus AI Platform
- HIPAA- and SOC 2-compliant AI agents
- Real-time validation of information based on data sources specific to payer plans, treatment area, patient history, and information provided during interactions
- Autonomous self-evaluation to reduce errors and build trust
- Alerts for human oversight in case of anomalies, contradictions, and gaps
Ambience Healthcare’s AI Platform on Azure
Ambience Healthcare’s AI platform is now available in Microsoft Azure Marketplace, streamlining deployment and integration with electronic health records. The platform provides ambient listening across more than 100 specialties, analyzes conversations to surface precise ICD-10 codes, CPT codes, and full audit trails, and generates patient summaries and referral letters.
Benefits of Ambience Healthcare’s AI Platform
- Streamlined revenue cycle management
- Improved efficiency and accuracy in clinical documentation
- Enhanced patient care and experience
Claude AI to Get Voice Mode
Anthropic, a company focused on the safe and secure advancement of AI, is introducing a voice mode in Claude, an AI agent rival of OpenAI’s ChatGPT. The new modality is expected to make the large language model more interesting to healthcare innovators and users. Claude is already being used by Stanford Medicine to inform patients about their test results, reducing the time it takes physicians to explain test results.
Potential Applications of Claude AI in Healthcare
- Informing patients about test results
- Generating readable test result descriptions
- Reducing physician workload and improving patient satisfaction
Conclusion
The introduction of new AI tools and innovations in healthcare has the potential to transform the industry, improving patient care, simplifying clinical documentation, and enhancing revenue cycle management. As these technologies continue to evolve, it is essential to ensure that they are safe, secure, and compliant with regulatory standards.
FAQs
- What is Infinitus’ Discrete Action Space approach?
Infinitus’ Discrete Action Space approach is a proprietary method that limits the responses the AI agents can provide, ensuring that they are free from risks of hallucination common to traditional AI systems. - What is Ambience Healthcare’s AI platform used for?
Ambience Healthcare’s AI platform is used for ambient listening, analyzing conversations, and generating patient summaries and referral letters to streamline revenue cycle management and improve patient care. - What is Claude AI, and how is it being used in healthcare?
Claude AI is a large language model being used by Stanford Medicine to inform patients about their test results, reducing the time it takes physicians to explain test results.
